Refund policy

This page explains how payments, cancellations and refunds work with ATL MarTech.

Digital products (Claude agents)

We sell a small number of downloadable Claude Skills, such as the Weekly marketing report agent, for a one-time price shown before checkout. Payment is handled by Stripe on Stripe’s secure checkout page; we never see or store your card details.

• 14-day refund. If an agent isn’t useful to you, email contact@atlmartech.com within 14 days of purchase with your receipt and we’ll refund you in full to your original payment method. No questions asked.
• Delivery problems. If your download link doesn’t arrive or stops working, email us and we’ll send a new one.
• Refunds usually reach your account within 5 to 10 business days, depending on your bank.

Free resources and calls

Free downloads and the initial 30-minute call cost nothing, and we never ask for payment details for them.

Engagements

Every engagement starts with a written proposal or statement of work that sets out the scope, price, payment schedule and what happens if either side cancels. You review and sign it before any work starts or any invoice is issued. Those signed terms decide whether a refund is due.

Unless your signed agreement says otherwise:

• You pay only for work performed and expenses you approved in writing.
• If you cancel, we invoice for work completed up to the cancellation date and refund any prepaid amount for work not yet performed.
• If we can’t deliver something we agreed to, we’ll either fix it or refund the fees for that part of the work.

Billing questions

If you think an invoice is wrong, email contact@atlmartech.com with the invoice number. We’ll review it and, if we made a mistake, correct it and refund any overpayment to the original payment method.

Contact

Atlanta MarTech Consulting, LLC (ATL MarTech), a Georgia limited liability company, Atlanta, Georgia.
Email: contact@atlmartech.com